|All rights reserved.
|"Can I see some identification?" You've all heard it before and maybe even were a little put off by it. After
all, you think, "I'm an honest person; don't I look honest?" But, that small request really is for your
protection, especially when it comes to your financial business.
As a San Tan CU member, you can expect your account information and transactions to remain confidential.
While we're proud of the fact that we know many of our members, we need to take precautions. Perhaps one
of our employees doesn't recognize you, especially when you call for information over the phone--again, it's
done for your protection.
There are people--called information brokers--requesting account information under false identities or false
pretenses and selling it to lawyers, debt collectors, and private investigators. Or they may pose as a credit
union member who's misplaced an account number and use the information to take over the account.
So, especially if you call us, don't be surprised if we ask you to identify yourself with more than your Social
Security number or mother's maiden name. We may ask for information only you as the account holder
should know. For example, we may ask for your authorization code, similar to a personal identification
number (PIN) attached to the account.
Remember, we're not trying to make things difficult for you. We're doing everything possible to prevent
unscrupulous people from obtaining account information they have no right to. And you can bet our credit
union personnel will report anyone they suspect is illegally trying to obtain account information. Your San
Tan CU funds and account information are safe with us.
|Detecting Phony Requests