Membership Updates
Your First Credit Union Account is official: Your account has been established, you are now able to enroll in Digital Banking and you are now able to activate and use your new FCU Debit and/or Credit card. Please note your San Tan debit cards will no longer work.
If you have any questions please visit us at any of our branch locations or call or text us at 480-756-5500. You can also visit FirstCU.net to chat or video call us as well – we are here to help!
How To Enroll in First Credit Union's Online Banking
All San Tan Credit Union members will need to enroll in First Credit Union’s online banking to gain access to your securely established accounts. Please contact First Credit Union with any questions during this time!
Meet First Credit Union
We are excited to announce the merger between San Tan Credit Union and First Credit Union, Arizona’s “first” credit union.
We are excited to help you get to know First Credit Union. Founded in 1929 they were the first credit union in the state of Arizona!
Their corporate headquarters are located in downtown Chandler. First Credit Union shares Arizona heritage and they’re proud to partner with STCU. They put members first and offer many great educational and financial resources.
Learn more about their story here.
What Are the Benefits to Our Members?
- Convenience: Please visit us at the 25 S Arizona Pl, Chandler, AZ 85225 location with expanded hours and drive-thru. When the system merger is complete on March 1, 2023, First Credit Union is here to serve you at 8 convenient locations across the Phoenix and Tucson metros areas for members to conduct in-person business.
- Expanded/Improved products and services: Additional products and services will be available for STCU members like larger spending limits on debit cards, Zelle and Health Saving Accounts.
- Member service: Combining STCU and First Credit Union’s talented staff will create significant knowledge and capabilities far beyond what could be done separately.
- More competitive loan and deposit rates: By taking advantage of economies of scale on operating expenses, we can pass those savings along to members through higher dividends, lower loan rates and reduced fees.
- Education funding opportunities: Members may apply to the First Credit Union College Scholarship Program and Youth Financial Education Grant programs.
- Employee Opportunities: More employee career growth opportunities, training resources and competitive employee benefits as part of a larger organization.
Merger Timeline
Your account is now securely established! You’ll be able to enroll in First Credit Union digital banking and use your new debit card.
Please note your San Tan debit cards no longer works.
Frequently Asked Questions
Yes, the continuing credit union’s name will be First Credit Union.
With our member’s vote of approval to merge with First Credit Union, the merger became effective on September 1, 2022.
View above on the webpage for most current information of timeline events.
No, we do not anticipate any interruptions in service for your accounts. We will work with First Credit Union to seamlessly transition your accounts from STCU to First Credit Union March 1st, 2023.
In the short term, members of both credit unions would experience no impact to their accounts or account numbers. We will work to ensure a seamless integration, so you should not see any effect on your accounts. We will convert STCU members to First Credit Union’s operating system on March 1st, 2023.
Some STCU members may have an adjustment made to their account numbers to avoid duplicating existing First Credit Union account numbers. Yes, eventually your account numbers will change once the integration is completed.
You will receive a new debit card from First Credit Union in mid February. We will provide a separate mailing to communicate the process of transitioning from your existing card to your new First Credit Union Debit Card.
No, you will not have to do anything at this time.
Once the merger takes place, First Credit Union will have “ownership” of the STCU routing number. In other words, the Federal Reserve will know that STCU items need to come to First Credit Union. Eventually, the combined credit union will use only the First Credit Union routing number as we gradually make the necessary changes behind the scenes. We will discontinue using the STCU routing number for all new check orders, ACH and wires, we will keep you posted when that is effective.
First Credit Union welcomes San Tan Credit Union members to their Chandler Branch at this time.
First Credit Union has a total of 8 branches located in: Tempe, Chandler, Ocotillo, Goodyear, Phoenix, Glendale, and Tucson. All branched will be available to San Tan Credit Union members after the accounts are final on March 1, 2023.
All loans will be automatically transferred to First Credit Union. All terms of your loan will be honored.
No, you have a contract and the rate and terms you have as a STCU member will be honored for the term of that loan.
No, both credit unions continue to achieve growth and success independently; however, the Boards of Directors of both credit unions see how joining forces to create a larger institution can create more efficiencies and resources.
First Credit Union offers membership to people who live, work, and worship within a ten-mile radius of any First Credit Union branch. Their field of membership also includes:
- Immediate Family Members of a First Credit Union members including spouses, children, siblings, parents, grandparents, grandchildren, step-children, step-parents, step-siblings and adopted children, even if not living in the same residence
- Household Members who are a permanent member of and participate in the maintenance of the household (i.e., two people sharing an apartment) of a First Credit Union member
- Employees & Retirees from any of our business partners or select employer groups, even if retired from another state
- Member Referrals from any current First Credit Union member in good standing
You can visit FirstCU.net to learn more about all the products and services that First Credit Union offers!
